Management principles
Our management principles define our commitment to the fundamental precepts listed below. These precepts serve as a guideline that describes the systematic approach we pursue in order to achieve our objectives with regard to quality, safety and sustainability.
Leadership
We seek to ensure that our management structure, activities and style are exemplary. We challenge and support our employees in an objective and goal-oriented manner. We utilise our expertise when assigning tasks and responsibilities, and we jointly accept the consequences of our actions. We recognise the achievements of our employees by showing them our appreciation and providing them with constructive feedback when necessary.
Information and communication
We communicate and provide information in an open, honest, objective, respectful, timely and responsible manner. Every manager is responsible för ensuring a smooth flow of communication.
Entrepreneurial attitude and behaviour
We work in a goal-oriented manner, make the decisions necessary to ensure business success, and initiate processes for the successful implementation of decisions and measures.
Social skills
We appreciate one another as people and display tolerance for different values and points of view. We trust one another and treat each other with respect.
Commitment to sustainability
We are committed to sustainability. We therefore make every effort to conserve resources and act responsibly towards our employees, customers, suppliers and partners.
Customer focus
We take customer enquiries and requirements seriously; we address enquiries and requirements as quickly as possible and inform customers of the results of the associated analyses.
